University of Koblenz
Institute for IS Research

Universitaetsstrasse 1
D-56070 Koblenz

Represented by:

Head of the Business Software Research Group
Prof. Dr. Petra Schubert

Tel.: +49 (0) 261 / 287-2525
Fax: +49 (0) 261 / 287-100 2525

E-Mail: info[at]
or use our contact form.

Responsible editor

Sebastian Bahles (Managing Director)

Tel.: +49 (0) 261 / 287-2519
Fax: +49 (0) 261 / 287-100 2519

E-Mail: info[at]
or use our contact form.

EU dispute resolution

The European Commission provides a platform for online dispute resolution (ODR):

You can find our email address above in the legal notice.

Consumer dispute resolution/universal arbitration centre

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration consumer arbitration board.

Copyright and Trademark Law

All contents of the website of the University Comptence Center are copyrighted. The copying, editing, translation, storage and use of text, images, graphics, audio / video documents, and other electronic media and systems is not permitted without the author’s consent. This does not affect the copying and downloading for private, scientific and non-commercial use.

For questions, please contact info [at]

We explicitly allow quoting from our documents and web pages and we are happy when you link to our site.

References and links

We must emphasize that we have no influence on the design and content of the linked pages. We distance ourselves from all contents of all linked pages on the entire website including all subpages. This declaration is valid for all links on our web site and all contents of the pages to which links or banners.

Picture credit

Unless otherwise indicated, the rights belong to the University Competence Center.

Privacy policy

The privacy policy of this website can be viewed here:

This explains what information is collected by UCT when you use the website, what information is provided by the user, what information may be collected, how this data is protected by us and what rights the user of this website has.